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I have been a card holder since 2003, and used the card as much as possible to earn free drinks.
I was disappointed to hear it was ending and the confirmation came when I received a letter from chase that I would be switched to a Chase Freedom card.
I must assume many people were upset by this change, which came right on the heels of the Black Gold card members, myself included, losing our 10% discount.
Today in the mail I received a nice note with 6 free drink coupons, 1 per month, starting in April.
It does soothe the wound a little, not much, but at least they tried.
Letter:
As you know, the Starbucks Card Duetto® Visa® program is ending soon. We wanted to take this opportunity to thank you for being such a loyal customer - we hope this hasn't been too much of an inconvenience. Please know that any unused balance remaining on the Starbucks Card side of your Duetto® Visa® account will be transferred to a new Starbucks Card and mailed to you separately.
In the meantime, as a token of our gratitude, we have enclosed a coupon book good for six complimentary drinks - any drink you'd like - over the next six months. We hope you enjoy them.
Should you have any questions or concerns, please visit www.starbucks.com/card.
Thank you for all your support over the years. We look forward to making your next drink.
Sincerely,
The Starbucks Card Team
Coupon Booklet
Cover: Our Thanks. Your favorites.
Inside Cover: Please accept our gratitude - and drinks, on us.
Enjoy a complimentary handcrafted or brewed drink each month - any drink you want - over the next six months. Try something new each time or stick with your favorite. It's up to you. Our little way of saying thanks for being such a great customer. Enjoy.
Each coupon reads: Good for one handcrafted or brewed beverage of your choice. Month 2010
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